Date of issue: April 2024
Our contact details
Name: The Hong Konger
Address: 128 City Road, London, United Kingdom, EC1V 2NX
E-mail: web@hongkonger.world
The type of personal information we collect
We currently collect and process the following information:
• Basic personal details – such as name, title and date of birth
• Personal contact details – such as home address, delivery address, home phone number, mobile phone number, and email address
• Work details – such as job title, department, company name, company address, work email address and office phone number
• Website user stats
• Information required via any registration forms on our website (e.g., newsletters)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• You have made a complaint or enquiry to us.
• You have made an information request to us.
• You wish to attend, or have attended, an event.
• You subscribe to our newsletter.
• You are representing your organisation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting web@hongkonger.world
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
A summary of how long your personal information is retained can be found below:
| Customer service queries | Email communications | 2 years | So that we have a record of what communications we had, to better assist your queries. |
| Subscription information | Account information relating to a subscription of The Hong Konger newsletter | 2 years following unsubscription | To enable us to send you our newsletters. |
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at web@hongkonger.world if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at web@hongkonger.world.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
